Restaurants operate with a Point of Sale (POS) system. In general terms, it’s the back office recordkeeper for the restaurant. Many restaurant owners and managers use it for standard sales reports, customer reports, dashboards, and loads of information by transaction, by hour, by person, by day. I often wonder how many restaurant owners and managers are using “the rest of the data” to identify fraud or the potential for fraud in their quick service restaurant. If someone is motivated to commit fraud, technology can be underestimated in its ability to reveal the truth.
Devoting four minutes a day to the following four data points in your POS may reveal fraud happening in your quick service restaurant: